Before you book
What information do I need to book?
Just your pick-up and destination, the date and time, the number of passengers including children, a name and contact address, and your flight number. It takes a couple of minutes.
How do I pay?
For version 1 we confirm your transfer and arrange payment with you directly — there is no online card charge at the moment. You will always know the price before anything is agreed.
Can I book a return from a different resort?
Yes — simply place two separate reservations, one for each leg, each with its own pick-up location.
Which vehicles do you use?
Shared Express runs in modern 8-seat minivans — never a coach, and never a vehicle you change into halfway. Private transfers use executive cars or minivans according to the vehicle class in your booking.
What is your emergency number?
You can reach us 24/7, and your driver’s direct number is printed on your voucher.
Before you travel
Do I need to reconfirm the return leg?
No. Your return is already booked — there is no need to reconfirm the service to the airport.
What happens if my flight is delayed?
We track every flight in real time and adjust your pickup automatically. Your driver waits up to 70 minutes after you land, free of charge. For a prolonged delay we will arrange an alternative under our Terms & Conditions.
Can I change my itinerary?
Email us at bookings@winteride.com and we will update your travel details. Please note that changes may not be possible within 48 hours of departure.
Do you carry ski and snowboard equipment?
Yes, and it is included. One piece of ski or board equipment plus one suitcase per passenger travels free on every leg.
Are your suppliers insured?
All of our suppliers hold full public liability insurance. We still recommend you hold a valid travel insurance policy for your trip.
After you land
Where will we meet at the airport?
A Winteride representative greets you in the arrivals hall, unless your voucher states another meeting point.
What does the price include?
Shared Express is priced for your whole party, per leg — not per seat — with one piece of luggage each. The price you see is the price for everyone travelling together, so it does not multiply as you add people. For private transfers it covers travel for up to three passengers with luggage as specified, per leg.
Is your shared transfer a shuttle bus?
Shared Express is not a shuttle bus. It is an 8-seat minivan that goes straight from the airport to the door of where you are staying — no coach, no changing vehicles halfway, and no waiting at a drop-off point in the resort. You share it with at most a handful of other travellers, and it leaves when YOUR flight lands, not on a timetable. A private transfer is the same door-to-door journey with the vehicle exclusively yours.
Do I need to tip the driver?
No. The price you pay includes everything. Any gratuity is entirely at your discretion.